Tuesday, July 19, 2011

Google+ and their poor app submission to the iTunes App Store

This is funny.  So the Google+ App is now live on the iTunes App Store and Punit Soni the Lead Product Manager, Google+ Mobile writes:
When we launched, the App Store started serving a previous test version of the App which didn't have the stability and fixes that the latest version had. It started serving the correct version a little later.

And then this comment from +Jim Thorpe which is right on the money:
That's some pretty cautiously worded spin, there, +Punit Soni. You know full well that you (Google) submitted a broken version. It's your screw-up. The AppStore doesn't have access to your pre-release builds. You submit a binary, and if it's the wrong one, it's your fault. You're blaming the screw-up on Apple, and your commenters are running with it. Correct them.

Punit Soni, how about thanking Apple for fast track approving your update for the the mistake that your team made in the submission process?  Man, I wish I had that kind of 1 hour and 40 minute turn around when I submit Apps and updates.

On top of that, I understand that you don't have iPad support which would benefit from a new App design how about these obvious issues:
 - No iPod compatibility
 - Doesn't work with iOS5

In the comments to the post, Punit writes:
Please give us time. We will have support for all those devices soon :)

Seriously, you have a team working on Google+ Mobile.  In future, take 1 day to work on the iPod compatibility issues.  Take 1 day to work on the iOS 5 compatibility issues.  And then submit your App properly as it gives a very bad initial impression when you're trying to build your social network.